Telephone Script

Q: What do I say to someone when I get them on the phone?

A: First, ask for permission to speak to the person when you get them on the phone. It’s particularly good to do this when calling someone you don’t know. We always as,

"Can I talk to you for a second?" In our twenty years in the industry, we have asked that question at least 10,000 times. I can’t recall anyone ever saying "no." How could they? This technique helps every conversation start off on the right foot. Remember, there is no better way to close a sale than by beginning with a positive reaction!